Change Management at Navanti

Change Management at Navanti

Navanti personnel take an assets-driven approach to change management. Our client assessment begins with an indication of the resources, needs, and tolerance for change implementation. Sample components are strategy development, implementation plans, data collection, measurements of change effectiveness, and stakeholder communication plans.

Navanti has used different change management approaches depending on client needs including the Capacity, Opportunity, Motivation-Behavior (COM-B) Model and its associated Behavior Change Wheel and Navanti’s own Purpose, Process, People Model (3Ps).


Recent examples include:

USAID Mission Management Assessment (MMA) Change Management that supported the Bureau of Management’s Performance Division to develop a plan to manage change for the revitalized policy guidance and implementation process for Operating Units undertaking MMAs. Specifically, Navanti developed a change management plan, surveys of stakeholders on the MMA process and recommendation implementation, a rebranding strategy, and assessments to evaluate the ease, efficiency, and effectiveness of the updated policy and guidance. Furthermore, Navanti supported USAID with a communications strategy to initiate an Agency-wide perception change.

UNDP Change Management that supported a country-level assessment of sustainable best practices in North Macedonia. The research revolved around municipalities, local institutional capacities and legal requirements surrounding stray dog population response measures in six municipalities. We provided actionable recommendations and models for population management and transitional shelter establishment and management.